Ratings & Reviews

Overall Rating

5
(103 reviews)
98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Carolyn W. - |Recommended: YesRenaissance Place is a wonderful place to live — The office staff and maintenance crew are superb. They are friendly and quick to respond. Our apartment is beautiful with high ceilings, granite countertops, stainless appliances and crown molding. I love having my own private entrance. Even our dog 🐶 is happy with the dog park.
response from property -We're so happy to see this! Please let us know if you need anything, we are here for you!
submitted by SSV - |Recommended: YesWe are content right here. The community is pleasant, tidy, relatively new, and has a management team and staffs who are very helpful and kind. When we have encountered problems thus far, Roger in maintenance has responded promptly and taken care of them. Many thanks to Roger and his team. I'm grateful as usual
response from property -We're very happy to see this. As you know we are here for you if you need anything.
submitted by Ivan S. - |Recommended: YesGreat place to live — Still enjoying our new home. Thank you
response from property -That is wonderful news! Please let us know if you need anything!
submitted by Stephanie L. - |Recommended: YesHighly Recommend — Great community, staff overall experience just one month in
response from property -Thank you, Stephanie! We're so happy you joined the Renaissance Community!
submitted by Perry N. - |Recommended: YesMaintenance Review — I have never lived anywhere before that responded so quickly and efficiently to my small maintenance requests. As head of maintenance, Roger is friendly and a hard worker who remembers everything I ask him in passing. He does a superb job, as does Mathew.
response from property -Hi Perry, thank you for the great review of our maintenance team! We also think they are superb! Thanks for choosing to call Renaissance Place home.
submitted by Ivan S. - |Recommended: YesLove living here — My first month has had some issues that needed attention. Fortunately, the maintenance staff here came right away and fixed each issue. They also have follow-up emails and phone calls to make sure you are happy. Now that's what's up. Never had that sort of attention before. Great job
response from property -Hi Ivan, thank you for your awesome feedback. We're glad you're experiencing the service and attention you deserve. We're so happy you're enjoying your stay thus far. Please don't hesitate to contact the office if anything else arises.
submitted by Kenneth Z. - |Recommended: YesOne can't live anywhere better. — Considering the location of these apartments alone - i.e. their convenince to everything you need - it's hard to find a better place. One huge perk for me is the proximity to what I think is one of the best places in northern Erie County to go for a relaxing, quiet walk Bassett Park which is within a 4 minute drive . I took one star off for noise only because of the proximity of my particular unit to Renaissance Drive, but it's not a serious problem. My last apartment was on a very low-traffic street and was more noisy than this one. Maintenance issues are taken VERY seriously and handled swiftly by a very professional and courteous staff. I was very impressed both times I've called.
response from property -Thank you Kenneth for your 5 star review! Maintenance issues are taken seriously.. we consider the residents of Renaissance our top priority! Renaissance is conveniently located in a great area close to shopping, entertainment, and of course Bassett Park! We are truly happy that you call Renaissance home and hope you stay with us for many years!
submitted by Shawn M. - |Recommended: YesAmazing Community — The people at Renaissance make the difference Erika and the office team are proactive and quickly resolve any issues. Roger and the maintenance team are fast Attention to detail is high and appreciated. Orderly, early snow removal is a great perk Residents are polite and eager to smile and wave This community is awesome
response from property -Shawn, Thank you for this AMAZING 5 star review! The team and I are so glad that you think Renaissance is awesome! Thank you for calling Renaissance home for another year! Erika
submitted by Bianca P. - |Recommended: YesFriendly, clean, proactive staff — I have lived at Renaissance Place Apartments going on 3 years and I am very happy with every aspect. The friendliness at the main office and the multiple events they have for the residents is a great way for us all to come together as a little community. Through the pandemic and the unknown they worked with residents and were very open and honest about what was going on and made us aware about any restrictions regarding the workout room club house. The landscaping always looks clean and beautiful in the summer spring. They have multiple waste bags and bins for pets and although some people choose not to pick up after their dog which is out Rennaissance control the convenience of these waste bins make it so much easier for me to pick up after my own dog. I would highly recommend living here
response from property -Bianca, Thank you for this wonderful 5 star review! We appreciate the time you took to write such wonderful things about living here at Renaissance Place. Erika
submitted by Karthik D. - |Recommended: YesFantastic experience — We loved our stay at Renaissance. It is a wonderful community and is maintained very well by support staff. We were here during COVID when we were isolated for several months, but the community we built inside Renaissance helped ease those times. The staff is always ahead of everything and keep us informed and updated on the upcoming things such are repairs, mowing, snow plowing etc which makes our stay a pleasure. They also hold community events to bring everyone together which makes for a great avenue to know your neighbors. Lastly, they are very prompt on all repairs, updates and seasonal changes making the living a pleasure. Overall, Renaissance is fantastic - I would highly recommend it.
response from property -Thank you so much for your 5 star review! We are so glad that you enjoyed your time here at Renaissance Place Apartments. Erika
submitted by Alexander V. - |Recommended: Yes100 happy — Property is very well maintained, located in a safe neighborhood, and close to everything. Staff is friendly and responsive. I would recommend Renaissance Place Apartments to anyone looking for a great new home.
response from property -Thank you so much Alex for your 5 star review! We really appreciate it! Erika
submitted by Shawn D. - |Recommended: YesWorth the price given the location to schools — It is an apartment, not a condo or single family home. As apartments go, it works nicely, staff is responsive, maintenance is performed, the valet trash can be a little finicky, but you learn what is a trash stopper. Lots of kids that are well behaved, no crazy ass parties or angry idiots to deal with. Packages that get misdelivered end up at the right place thanks to everyone doing the right thing. Overall I think that everyone wants to be a good neighbor, and that makes it work.
response from property -Shawn, Thank you so much for the 5 star review! The whole Renaissance Team appreciates the time you took to leave such a great review. Erika
submitted by Frederic C. - |Recommended: YesSEEMS TO BE WELLM MAINTAINED — FREINDLY. PROFESSIONAL
response from property -Frederic, Thank you so much for taking the time to give us a 5 star review. We really appreciate it! Erika Lyst
submitted by Kimberly M. - |Recommended: YesWe are very happy here. — Danielle and Erica in the office were great to deal with through the whole process. Roger in maintenance is quick to respond and fix address any issues we have had so far. It was a big transition for us to move from a 4 bedroom house to a 3 bedroom apartment, but we are very comfortable here. Community is great so far, our neighbors are friendly and quiet. Our only negative is our very small uncovered balcony.
response from property -Kimberly, Thank you for the great review! We are so glad that we made your transition so easy! Erika Lyst

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Renaissance Place Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Renaissance Place Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose