Ratings & Reviews
Resident Reviews
|Recommended: YesDetails in poor condition. — One comment is They did not review before giving us the apt. the following details 1. the state of the kitchen drawers, completely ripped out, due to rotting of the front wood. 2. the state of the balcony, the problem that it floods when it rains, and the dust, cobwebs, and dirt that was everywhere. 3. The garage, with a lot of dust, we had to clean it... Its door was hit in different places, and the final part of the door was in poor condition.
Thanks to Gabriela, The Manager, for being so special She has helped me a lot in fixing the details in poor condition.
response from property -Hi Maria, we value resident feedback and appreciate the opportunity to discuss any concerns. Please contact us at your earliest convenience. Thank you and have a great day. ~ Gabrielle Neal, Community Manager
|Recommended: YesFantastic Residence — Fantastic Residence
Hi Hossameldin, thank you for the 5-star review! We are pleased that you chose Renaissance Place as your new home, just in time for the lovely weather to enjoy the outdoor amenities!
~ Gabrielle Neal, Community Manager
|Recommended: YesBest community to live peacefully — We have been living here for the last 1 year and we found this very peaceful and clean community. They have a great team to take care of residents.
Hi Sheetal, thank you for the 5-star review and for being part of our community! We're delighted you're enjoying Renaissance Place.
Have a wonderful day. - Gabrielle Neal, Community Manager
|Recommended: YesWe had the pleasure of living here from 2018 to 2021 after downsizing and selling our house. Sadly, we had to move in 2021 for a job transfer, but, I actually cried when I left because Renaissance is the BEST Erika is the best property manager and a fantastic person, and Roger alway took care of everything and is the nicest guy. We've lived in a couple of rental properties since we've left and NOTHING can hold a candle to Renaissance. If you can get the opportunity to live her, definitely do it. I honestly can not think of a single negative thing to say about this place. Wish we were still living there
Hi Jennifer, it's so great to hear from you! We greatly appreciate the glowing feedback from afar. We loved having you as a resident at Renaissance and hope that all is well. Believe it or not, Roger has retired, we recently said farewell & wished him the very best in his retirement. We were lucky to have him at Renaissance Place for 14 years! If you're ever in Buffalo, please stop by the leasing office to say hello.
|Recommended: YesAmazing Property — I love living here It is very safe, quiet, and close to so much Roger and Matt are fantastic. They are always available and keep the property in perfect condition
Awesome! We love having you.
|Recommended: YesNice — Cool
Awesome, thank you!
|Recommended: YesRenaissance Place is a wonderful place to live — The office staff and maintenance crew are superb. They are friendly and quick to respond. Our apartment is beautiful with high ceilings, granite countertops, stainless appliances and crown molding. I love having my own private entrance. Even our dog 🐶 is happy with the dog park.
We're so happy to see this! Please let us know if you need anything, we are here for you!
|Recommended: YesWe are content right here. The community is pleasant, tidy, relatively new, and has a management team and staffs who are very helpful and kind. When we have encountered problems thus far, Roger in maintenance has responded promptly and taken care of them. Many thanks to Roger and his team. I'm grateful as usual
We're very happy to see this. As you know we are here for you if you need anything.
|Recommended: YesGreat place to live — Still enjoying our new home. Thank you
That is wonderful news! Please let us know if you need anything!
|Recommended: YesHighly Recommend — Great community, staff overall experience just one month in
Thank you, Stephanie! We're so happy you joined the Renaissance Community!
|Recommended: YesMaintenance Review — I have never lived anywhere before that responded so quickly and efficiently to my small maintenance requests. As head of maintenance, Roger is friendly and a hard worker who remembers everything I ask him in passing. He does a superb job, as does Mathew.
Hi Perry, thank you for the great review of our maintenance team! We also think they are superb! Thanks for choosing to call Renaissance Place home.
|Recommended: YesLove living here — My first month has had some issues that needed attention. Fortunately, the maintenance staff here came right away and fixed each issue. They also have follow-up emails and phone calls to make sure you are happy. Now that's what's up. Never had that sort of attention before. Great job
Hi Ivan, thank you for your awesome feedback. We're glad you're experiencing the service and attention you deserve. We're so happy you're enjoying your stay thus far. Please don't hesitate to contact the office if anything else arises.
|Recommended: YesOne can't live anywhere better. — Considering the location of these apartments alone - i.e. their convenince to everything you need - it's hard to find a better place. One huge perk for me is the proximity to what I think is one of the best places in northern Erie County to go for a relaxing, quiet walk Bassett Park which is within a 4 minute drive .
I took one star off for noise only because of the proximity of my particular unit to Renaissance Drive, but it's not a serious problem. My last apartment was on a very low-traffic street and was more noisy than this one.
Maintenance issues are taken VERY seriously and handled swiftly by a very professional and courteous staff. I was very impressed both times I've called.
Thank you Kenneth for your 5 star review! Maintenance issues are taken seriously.. we consider the residents of Renaissance our top priority! Renaissance is conveniently located in a great area close to shopping, entertainment, and of course Bassett Park! We are truly happy that you call Renaissance home and hope you stay with us for many years!
|Recommended: YesAmazing Community — The people at Renaissance make the difference
Erika and the office team are proactive and quickly resolve any issues.
Roger and the maintenance team are fast Attention to detail is high and appreciated. Orderly, early snow removal is a great perk
Residents are polite and eager to smile and wave
This community is awesome
Shawn, Thank you for this AMAZING 5 star review! The team and I are so glad that you think Renaissance is awesome! Thank you for calling Renaissance home for another year! Erika
|Recommended: YesFriendly, clean, proactive staff — I have lived at Renaissance Place Apartments going on 3 years and I am very happy with every aspect. The friendliness at the main office and the multiple events they have for the residents is a great way for us all to come together as a little community. Through the pandemic and the unknown they worked with residents and were very open and honest about what was going on and made us aware about any restrictions regarding the workout room club house. The landscaping always looks clean and beautiful in the summer spring. They have multiple waste bags and bins for pets and although some people choose not to pick up after their dog which is out Rennaissance control the convenience of these waste bins make it so much easier for me to pick up after my own dog.
I would highly recommend living here
Bianca, Thank you for this wonderful 5 star review! We appreciate the time you took to write such wonderful things about living here at Renaissance Place. Erika