Mar 06, 2023

Renaissance Place Apartments – Elite 1% Apartment Community by J Turner Research

Renaissance Place Apartments, a premier apartment community, has recently been recognized for the exceptional customer service it provides to its residents. The community received two awards in January 2023:

1) Elite 1% Apartment Community, nationwide for online reputation by J Turner Research
2) Top 100 Management Company Award (BMW Management Company, LLC) by Apartment Ratings & SatisFacts

Elite 1% Award
J Turner Research is a market research firm that specializes in the multifamily industry. They evaluate the performance of apartment communities based on resident feedback, and the Elite 1% award is given to the top-performing communities in the industry for online reputation. Renaissance Place has been named in the Elite 1% three times since 2018, which is a huge honor.

Renaissance Place ranked among the Elite 1% properties in the nation with the best online reputation for 2022 by J Turner Research, the leading market research firm exclusively serving the multifamily industry. Of the 132,000 plus properties J Turner monitors, 1,984 properties made the top 1% in the ninth annual Elite 1% ORA™ Power Ranking, published by Multifamily Executive (MFE). These properties have provided a stellar resident experience to earn a first-class online reputation in 2022.

Developed by J Turner Research, the ORA^® Power Ranking is based on monthly online reputation research of over 132,000 properties’ lifetime reviews across multiple review sites and Internet Listing Services (ILSs). Based on a statistical model, J Turner assigns an independent Online Reputation Assessment Score (ORA^®) to each property on a scale of 0-100. The ORA^® Score determines a property’s rank in the Elite 1% ranking. The national average ORA^® Score as of December 2022 was 62.88.  Renaissance scored 94.

To be eligible for the 2022 Elite 1% ranking, a property had to register a minimum ORA^® Score of 94 as of December 2022.  For properties with the same ORA^®score, the property with the higher number of reviews ranked higher.

J Turner Research developed the ORA^® Score to simplify how online reputation is measured, and it serves as the multifamily industry standard to measure a property’s online reputation. Each month, MFE publishes a ranking of properties and management companies based on their ORA^® scores. A property or a management company does not have to be a J Turner Research client to qualify for this ranking. To learn more about ORA^®, please visit https://jturner.us/ora.

Top Management Company Award (BMW Management Company, LLC) by Apartment Ratings & SatisFacts: Ranked #32

A bit about our history with this award, BMW Management Company, LLC has been named in the Top 100 Management Companies five times, consecutively since January 2021, each time with an epIQ grade A, most notably jumping up in its ranking from 55 in January 2022, to 32 in January 2023.

About the epIQ Index:
The “Experience & Performance Intelligence Quotient (epIQ) Index” is a single performance metric powered by verified ApartmentRatings & SatisFacts data, designed to be the most authentic and actionable industry metric for renters and multifamily professionals alike. BMW Management Company, home of Luxury Apts WNY, and management company of Renaissance Place Apartments, received an A epIQ grade.

Presented in an easily understood letter grade/report card format, the epIQ Index delivers the resident experience and community performance data over a rolling 365-day period. The epIQ Index comes out biannually, in January and again in July.

The epIQ Index is comprised of 4 primary categories, measured over the most recent 365-day period and updated daily.

Categories contributing to epIQ include:

Renter Ratings: The average ratings from renter reviews and surveys
Review Count: The # of reviews / unit compared to all other communities
Manager Review Engagement: The % of reviews with manager responses
Manager Review Reply Time: The average manager response time compared to all other communities

This recognition is a testament to the dedication of the property management team and their commitment to providing excellent customer service.

Renaissance Place Apartments offers an exceptional living experience with a range of modern amenities, including a 24-hour fitness center, dog park, and saltwater pool. The beautifully landscaped grounds and 24-hour maintenance services make it a comfortable and convenient place to call home.

The awards that Renaissance Place Apartments has received demonstrate the commitment of the property management team to providing a high-quality living experience for its residents. The team's focus on customer service and maintaining the community has created a positive living experience for all of its residents.

If you are looking for a premier living experience, Renaissance Place Apartments is a perfect choice. We invite you to visit our community and experience the Renaissance Place difference for yourself. Schedule a tour today, and see why we are one of the top-rated apartment communities in the nation. Renaissance Place offers 1-, 2-, and 3- bedroom luxury apartments with high-end finishes, all with a private entry, and many with an attached garage.