Ratings & Reviews

Overall Rating

5(70 reviews)97.1% of customers recommend this property

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Resident Reviews

submitted by Jing H. - |Recommended: YesGood — good
response from property -Jing, Thank you so much for your 5 star review! Maggie Draper Community Manager
submitted by Christiana K. - |Recommended: YesMaintenance — I commend Renaissance Place for their promptness and diligent maintenance staff. In particular we have had a wonderful experience with Nate at the Williamsville, NY location. He is polite, kind, prompt, and dedicated to consumer satisfaction. Thank you Nate for your services A .
response from property -Christiana, Thank you so much for such a nice review. I will make sure Nate knows what a great job you think he is doing. Maggie Draper Community Manager
submitted by Robin M. - |Recommended: YesMaintenance and Staff — We love living at the Renaissance Apt. The Maintenance crew is spot on and very quick to fix or help.They are always upgrading the apartments to make they more efficient and feel new Plus they are very friendly..at your home or around the grounds.The office staff...well you could not ask for a better or more friendly bunch..always ready to help or fix what ever is going on Thanks one and all
response from property -Robin, Thank you so much for leaving us a review. We try very hard to make sure all of our residents are comfortable and happy at Renaissance Place Apartments. It's really nice to hear that all of our hard work pays off. We are so glad you love it here. Maggie Draper Community Manager
submitted by Cynthia J. - |Recommended: YesI love living here.. — I like that the apartment is very open and spacious. The girls in the office are awesome and very welcoming when you stop in. The maintenance dept. Is wonderful thanks to Roger and his team. They are always there in a timely manner when there are issues in your apartment. It's just a great place to live and a very convenient location.
response from property -Cynthia, Thank you so much for leaving us a review. Our staff really is great. I am so glad you like it here. Maggie Draper Community Manager
submitted by Tammy C. - |Recommended: YesIts okay — Roger and his team were amazing The apt was made to look nice but was cheaply done. The noise level from neighbor's was bad. Had no privacy. Pool hours would have been nice if it stayed open until 8 30.
response from property -Thank you fr your review Tammy. I am sorry to hear about the noise issue and I wish we could have resolved that for you while you were still here at Ren Place. I will look into it so that the new residents don't have the same problem. As for our pool hours, we typically close our pool at 7pm but if there are resident in the pool still our lifeguards can keep it open till 8pm. Thank you, Maggie Draper Community Manager
submitted by Jack C. - |Recommended: YesMaintenance — We would like to commend Roger and Matt for the quick and excellent response to our request for maintenance in our apartment. As always, they were not only efficient, but neat and courteous. Their service and friendship have helped to make our stay here very enjoyable over the past three years.
response from property -Thank you so much for taking the time to leave us such a nice review. I will make sure I let our guys know what a great job they are doing. We are so happy to have such great residents like you.
submitted by Vipul D. - |Recommended: YesNice, Clean, Comparatively New, Very Friendly Staff — I moved in to Renaissance Place Apts since Dec'16. Community is very nice, clean. Leasing Office staff is too good and very friendly, cooperative and always helpful. Building construction is good, Renovated Kitchen is nice with brand new stainless steel appliances. Rent prices are too costly and higher as compared to any other leasing apartments within 2 miles radius due to prime location and commercials vicinity around. Kohls, Target, WegMans are all within walk-able distance in summer. House layout are well designed. Master beds are very big and specious. Walk-in closets and Pantry are nice with sufficient wire racks already built in. Water, Trash are Free included in high rental price . TWC technology package with 50 MBPS speed is also very good bundle priced with rent. If purchased outside rental package, will be definitely more expensive. Though TWC wifi modem gave initial trouble, but their tech support person came in and fixed the problem once, thereafter no issues in internet and wifi. Community has clubs and socialize well with residents via their portal and active FB page. So overall very nice experience so far. I would recommend if you are planning to have your kids in Transit Middle or East High school both are just less than a mile away and school has bus pickup and drop just right at the entrance of the community. If high rental budget is not a concern then this is the ideal place to leave in. I am hopeful to have more fun filled, eventful and social summer in the community.
response from property -Vipul, Thank you so much for taking the time to write us a review. We love to hear from our residents and your feed back is so important for us to make Ren Place the best place to call home. We are so glad you like the new Tech Package! Like always please let us know if you need anything.
submitted by Chad M. - |Recommended: YesGreat place to live — I love it
response from property -Chad, Five Stars! Wow! Thank you so much for the great review.
submitted by Tyler K. - |Recommended: YesNice apartments in a great area. — I have lived at Renaissance for just over a year now. For an apartment complex it is really nice. The complex is in a nice area and has easy access to everything you need. One of the biggest benefits is that the apartments are right beside a Wegmans. The apartments are in a very safe neighborhood, and everything is usually very quiet. This is definitely a nice community to live in if you have a family. The property manager Maggie, and staff member Mariliz are both extremely helpful and very nice. They have always taken care of any issue that I've had. This also goes for the maintenance staff, Roger and his partner are good and speedy at attending to any maintenance needs that may arise.
response from property -Thank you Tyler for the thoughtful review. We also love that Wegmans is right across the street. It's so convenient for us here in the office to run and get a quick lunch. We are so happy to hear our residents like living here. Thanks again, Maggie Draper Community Manager
submitted by Constance B. - |Recommended: YesThe longer we live here, the more we like it — It was a tough decision to give up our North Buffalo house. It's a beautiful house. Woodwork. Fireplace. Built-ins. Carvings in the wood. Small kitchen. Way too many stairs. Notorious city snow plowing. Hmmmm. We decided we needed a single floor plan, preferably three bedrooms hers, mine and ours , attached garage, laundry in unit, near shopping and restaurants. We looked around a lot, til somebody sent us here. We had no idea that everything you could ever want was within a couple of miles from here That you can actually walk over to Target and Wegmans. That we'd find this lovely community in a place we never even considered. We've been here a few months, and we love it. It's so nice to drive into the garage and carry the groceries right into the kitchen without walking in the rain. So nice to pick up the phone, or go online, and fill out a work order for maintenance, which they usually take care of the next day. So nice to have closets that hold pretty much everything So nice to have the laundry room so handy. And I must comment on the staff. Everyone I have met or talked to has been kind, knowledgeable, and completely concerned that we are happy here. The girls in the office I can call them girls I'm way older than they are always have time for me, even if I'm just dropping by to visit. The complex is large enough to have the amenities we want, and small enough that we don't get lost in the crowd. Seriously, if you're looking for a nice place to live, with nicely laid out apartments and a fabulous staff, come to Renaissance and take a look. It may not be for you. But it's definitely worth your time to come out and have a look. Maybe we'll meet in the clubhouse for a game of cards soon
response from property -Connie, Residents like you make our job so much fun. We know how difficult it is going from a home to an apartment and we try to make the transition as easy as possible for everyone. We are so glad you are happy here. Thank you so much, Maggie Community Manager
submitted by Ruoqiao L. - |Recommended: YesVery good — peaceful
response from property -Ruoqiao, Thank you for such a nice review. We are so happy you are enjoying it here at Renaissance Place. Please let us know if there is anything you need. Sincerely, Maggie Draper Community Manager
submitted by Connie B. - |Recommended: YesHome, Sweet Home — My partner and I have reached the point in our lives where we need our living space to be a lot more user friendly We moved from a large home in North Buffalo, with way too many stairs, to our lovely 3 bedroom unit with attached garage. Already we are feeling better, less stressed, more relaxed We have three bedrooms - hers, mine and ours This is a perfect setup for us. Even our cat likes it here, especially the patio door, where she can watch the kids and the squirrels and the dogs in the dog park. I expect that we will be here for several years. Can't wait to start up some clubs and activities Wish I could give the staff and Maintenance folks 10 stars
response from property -Connie, Thank you so much for the nice review. We so appreciate our residents and their furry friends. Glad to hear you are loving your new home. We can not wait to see what clubs you come up with and please let us know what we can help with.
submitted by Jing H. - |Recommended: YesBest — i love it. It makes me feel at home
response from property -Jing, Thank you so much for the nice review. We are so happy you love it here.
submitted by Yonghun J. - |Recommended: YesGreat — It's great with your family
response from property -Yonghun, We so appreciate your nice review. We love hearing from our residents and we are so glad you and your family like it here. Thank you.
submitted by Tae L. - |Recommended: YesIt makes me feel home. — The place makes me I'm at home.
response from property -Hello Tae, I am so happy to hear that. We try so hard to make everyone feel at home here at Ren Place. Thank you so much for the nice review. ~Maggie Draper

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